Our Customers Inspire Us!

Customer Appreciation Day at Standard Bank is right around the corner.  In honor of the occasion, I thought I’d share some great insights from my fellow colleagues about our wonderful customers.

“It is always a pleasure to meet our wonderful Standard Bank customers.  Often, they just come by my office and spend a few minutes telling me news of their family or their business – it is truly a joy to serve their banking needs.“  Karen Shabel, Bolingbrook Branch Manager

“The best part of my job is watching my customers grow.  I watch them get married, buy a home, start a family and watch their children grow.  They are as loyal to me as I am to them.”  Kathy Pyle, Shorewood Branch Manager

“I appreciate that our Naperville customers have built meaningful relationships with our staff.  Our great customers make it a point to share their lives and joyful times with us.  We feel we help make a difference in their lives!”   Leesha Kraus, Naperville Branch ManagerCustomer Appreciation

“I believe that our passion for quality customer service is what makes Standard Bank different from other banks. From the time customers walk in the door to the time they leave we take the opportunity to form a bond and get to know them and their families.”   Josefina Trejo, North Riverside Branch Manager

“At our branch, our staff believes our customers are the most important visitors on our premises.  We believe they are not dependent on us….we are dependent on them.  They are not an interruption to our work…they are the purpose of it.  We are not doing our customers a favor by serving them….our customers are doing us a favor by giving us an opportunity to be of service.”    Ann Robinson, Joliet Branch Manager

“I think the best thing about our customers is their loyalty to us and their appreciation and recognition they give back to us.  Just last night we worked a Hickory Hills Park District event and so many individuals came up to our booth to thank us for sponsoring the concerts.  I had a gentleman approach me to thank me and he said that he was so grateful for us and Standard Bank that he knows that ANY event in the community he will be sure to see Standard Bank’s involvement and he is always so impressed to see us everywhere in his community.  That made me feel so good to see the value in what we are doing and how it truly impacts our customers. They appreciate us and we have the opportunity to show our appreciation for them during our Customer Appreciation week.  It’s a great way to give back and show our appreciation for our customers by holding this event for them.”  Deb Grad, Hickory Hills Branch Manger

I encourage you to please stop by any one of our neighborhood branches on Customer Appreciation Day, Friday, July 20th.  We’ll have special treats, family fun and a FREE Frisbee for you.  It’s our way of saying “Thanks” to our wonderful customers.

Also, from Monday, July 16th through Friday, July 20th, if you open a Student e-Checking account, you will receive a Windy City Thunderbolts Cup and 2 game vouchers.  

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